The Courtyard: 12 offices in Bracknell Berkshire
Reedspace 020 7387 4521

Resources for occupiers

We strive for a problem-free environment, but if you do need help...

Every occupier at the Courtyard has Bill Reed's mobile and home telephone numbers in case a problem does arise, but this page has been compiled as a starting point for self help. Please remember that past performance does not necessarily indicate future success, and all approvals will need to be obtained in the normal way. This resource is continuously updated, and any additions or comments are welcomed. Reedspace wants occupiers to share their experiences of local firms, both good and bad, for the benefit of everyone at the Courtyard
Accounts Please contact Alan Deal at concerning Reedspace accounts.
Boilers & Plumbing

Your boiler is a gas combination boiler that provides hot water for both central heating and sinks / basins. Please remember to have the boiler and gas installation serviced and "safe checked" annually.

There is a water pressure dial displayed inside the boiler which should be kept between 1 and 2. If the pointer falls below 1, it is probable that the boiler will not fire up, so please check the dial at least monthly, and if it falls below 1 use the small black plastic tap underneath the boiler to release more water into the system.

The system will then re-set itself which may take up to 30 minutes. The heating time settings at hand over are as follows, but can easily be changed by referring to the appropriate instructions in the user manual.

Monday to Friday week days
On 6.30am and Off 5.30 pm

Saturday to Sunday
On 8.00am and Off 12.00 noon

Vaillant boilers:
Tel. 01773-828100 or 01634 292300
Worcester-Bosch boilers:
Tel. 0330 123 9559 or 0330 123 3366

Download Worcester Boiler operating instructions
Download Vaillant Boiler operating instructions
Download Boiler timer instructions
Download Honeywell thermostat User Guide

Local plumbers:
Andy Cranston
Mobile 07946 648389

Paul Onions Plumbing
Mobile 07939212258

Ashrose Plumbing & Heating Limited
9 Greenhow Bracknell Berkshire RG127RJ
Mobile: 07554 441 416 or 07500 221 092

Drayton Boiler Services Ltd: 01344-428328
Steve Drayton
Mobile: 07970-541536
Gary Drayton
Mobile: 07576-898597

Future Plumbing Ltd
9 Crossways, London Road
Sunninghill, Ascot
Berks SL5 0PL
Telephone: 0800 988 1999

Drainage Facilities Management.
DFM Ltd, Unit 3a Hardwick Ind Est,
Great Gransden, Cambs, SG19 3BJ.
Telephone: 01767 677600.

Builder Jon Wicks, Generations Construction
45 Pinewood Avenue,
Crowthorne Berks RG45 6RR
Tel. 01344-752536
Mobile 0799-0930668
Richard Jones
88 Yaverland Drive, Bagshot, Surrey GU195DY
Telephone: 01276 471928 
Mobile: 07798 587149 
Access Flooring
A & B Installations Ltd 
Telephone 01422 839220 
Cars & transport Sessions Dent Repair Ltd
Stuart 0118-975 8945

SRS Car Respray / Dent Repairs
George 07900 910918

First Gear Car Valeting
Anthony Gudgeon 07762 475352

Jets Travel (Airports & Long Distance Journeys) 01252-877770
Electrics Billy Standing
3 Lanark Close, Camberley, Surrey GU16 8SP
Mobile 0797 3961055

Matt Browning
54 Red Rose, Binfield, Berkshire, RG42 5LD
Mobile: 07855 676 602
Office: 01344 970 002

Only Units 1, 3, 4, 9, 11 & 12 have pre-installed fire detection systems, and these can be checked every six months by Options Facilities Management

Unit 4 Model Farm Barns Sonning, Berkshire RG4 6TD Telephone: 0118 969 7317
Fire Safety These documents can help you meet your obligations under the Regulatory Reform (Fire Safety) Order 2005
5 step risk checklist
Fire Risk Assesment worked example
Fire Safety at work
Fire Safety Record Book
Fire Safety Risk Assessment
Guide to making your premises safe
HSE 5 Steps to Risk Assessment
HSE Leading health & safety at work
Insurance Brokers Claire Davies
St Giles Insurance & Finance Services Limited
St Giles House, 78 Rodney Street, Liverpool, L1 9AR
Telephone: 0151 709 1911
Office cleaning Reedspace arranges window cleaning every quarter by Gary Mabbott on 01344 860947 or mobile 0791 717 5758

Alternatives are:
- Premier Cleaning (Roy Boddy) 07930 374212
- ProClean (Neil on 079 5068 9181) but does not clean windows.
-SKS Window Cleaners (Stuart) 07736 067167
-Back to Basics Cleaning (Kevin) 07939 607977
Office furniture Brothers Office Furniture
5 Darwin Close, Reading, Berkshire RG2 0TB
Telephone: 0118 324 0207

Barkham Office Furniture
Unit 11, Kingsbridge Business Park, Basingstoke Road, Swallowfield, Berkshire RG7 1PY
Telephone: 0845 2261066
Office Plants Green Tam Interiors 01730 890111
Deep Green Landscaping
(Jason Tarrant) 07909 520766
Office Supplies Reid Office Supplies (Tim or Bob) 01753 858200
Lyreco Offfice Supplies (Charmain McAlpine)
07870 721273
Abel Group (Garry Nicholls)
0118-947 5696 or 0797 408 9978
For Bees please refer to website for collection:

Download Squirrels Advice Sheet
Removals Trevor Goulding
01344-421373 or Mobile 07961-987797
Repairing Appliances

Bill Onions
Telephone: 01344 452648
Mobile: 07776252068

Security Peter Brown. Omega Security
Telephone: 01344 303606
Mobile: 07860 541 931
Signage Robert Pennington, Thames Valley Signs
18 Bilton Industrial Estate, Bracknell,
Berkshire RG12 8YT
Telephone: 01344 301142
Mobile: 07798 564207
Telecoms Every building has two 100mm diameter ducts for cables from Eastern Road roundabout. BT Junction Boxes are generally at rear of buildings, except Unit 12 (by entrance), unit 11 (at the side), & unit 9 (at the front).

1 Gbps pure fibre symmetrical bandwidth available from
Jack Collins, BtL Communication
Unit 31 Wellington Business Park
Duke’s Ride, Crowthorne, Berkshire RG45 6LS
Telephone: 0345 450 2100
Mobile: 07584 420 878

Phil Lilley, Rowney Sharman Project Consultants
1 Cheapside Court, Sunninghill Road, Ascot,
Berkshire SL5 7RF
Telephone: 01344 872111
Mobile: 07796 338522

John Taylor, Applied Telecom
Telephone: 01628-798400

Waste Collection Grundon empties non re-cycled waste bin on Monday, Wednesday and Friday ie for all mixed general office waste, such as black plastic bags, lunch left overs, fruit juice cartons, polystyrene packaging blocks, other small non recyclable waste items.

Grundon empties re-cycled waste bin on Monday and Thursday mornings, ie for all paper, cardboard (all boxes to be compressed), plastic bottles, and aluminium steel cans etc. No black plastic bags.

Please do not put the following items in the waste bins: aerosols, asbestos, batteries, paint or ink tins (with residues), cleaning chemicals, fluorescent tubes, tyres, oils or oil filters, gas bottles, fire extinguishers, computer monitors, TVs, fridges or freezers, other office equipment. These must be disposed of separately, please refer to:

Grundon can be contacted for advice on 0118-9712012, and Handy Skips on Eastern Road are available on 01344-452574.